Do you offer free shipping?
Yes. Free US shipping on orders $49+ after discounts. See full policy on Shipping.
How long does delivery take?
Average delivery is 2–5 business days within the US depending on your location and carrier.
What is your returns policy?
Unopened bags can be returned within 30 days. Start a return from Returns & Refunds. If something arrived damaged, contact us and we’ll make it right.
Can I edit or cancel my order?
We process orders quickly. If you need changes, reach out within 1 hour of purchase. After fulfillment we can’t modify the order.
Where is my order?
Use your tracking email or visit Track your order with your order number and email.
Which sizes and grinds are available?
Sizes: 12 oz, 1 lb, 2 lb, 5 lb, 12 lb. Grinds: Standard, Whole Bean, Coarse, Espresso.
Are your coffees sweetened?
No sugar added. We use natural flavors to deliver aromatic profiles in the cup.
Best way to brew Caramel?
Iced Latte: pull a double over ice, add cold milk, swirl. Serve in a 12–16 oz tumbler.
Best way to brew French Vanilla?
Cappuccino: double espresso and silky microfoam around 60–62°C, serve in a 6–7 oz tulip cup.
Which payment methods are accepted?
We accept major cards, Shop Pay, Apple Pay, and PayPal. Checkout is secured with SSL.
Do I need an account to order?
No, guest checkout is available. Creating an account lets you see order history and faster reorders.
Allergen and storage info
Contains 100% Arabica coffee with natural flavors. Produced in a facility that also handles tree nuts and dairy. Store airtight in a cool, dry place.